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[title] => Splićanin odnio laptop na servis, no ono što ga je tamo dočekalo nikome ne bi poželio: ‘Šokiran sam...‘
[alias] => splicanin-odnio-laptop-na-servis-no-ono-sto-ga-je-tamo-docekalo-nikome-ne-bi-pozelio-sokiran-sam
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Otako je otišao u mirovinu, za 64-godišnjeg Splićanina (podaci poznati redakciji) surfanje internetom postalo je svakodnevnica i zamijenilo čitanje dnevnih tiskovina u papirnatom obliku.
Kako mu se nedavno pokvario laptop, kojeg je prije nekoliko godina po povoljnoj cijeni kupio u Turskoj, nije mu preostalo ništa drugo nego da ga odnese na servis. Naš čitatelj to je i učinio te ga 14. ožujka, dakle prošlog četvrtka, odnosi u servis računala X3M u ulici Kralja Zvonimira 103 (HELP DESK D.O.O.).
Zaposlenik je preuzeo laptop i otvorio nalog, a u opis kvara napisano je: ‘Usporen rad i virusi‘. Našem čitatelju obećano je kako će mu se ubrzo javiti iz servisa te da na preuzimanje laptopa neće morati dugo čekati.
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Međutim, prošlo je čak osam dana, a da ga nitko nije nazvao makar da ga obavijesti o tome jesu li krenuli u rješavanje problema i koliko će ga doći kvar.
- Još ne mogu vjerovati! U ovih osam dana neki drugi servis mogao mi je već nekoliko puta popraviti problem. Oni se nisu udostojili moj laptop niti upaliti. Jučer sam ih zvao što je s time, rekli su mi da će me nazvati kroz pola sata. Naravno da nisu i danas sam bio primoran otići do njih. Tamo me dočekao zaposlenik koji je bio iznimno neugodan prema meni.
---
---
Pravdao se kako je bio vikend i praznik, mada u ovih tjedan dana nije bilo nikakvog praznika. Pošto honorarno radim preko interneta rekao sam mu da bi mi trebali nadoknaditi troškove koje sam izgubio u ovih osam dana i da ću sve dati u medije na što je taj zaposlenik reagirao buntovno i bahato dobacujući mi da će mi dati kontakt koga da nazovem u Slobodnoj Dalmaciji. Na to sam mu rekao da mi vrati laptop i izašao iz poslovnice. Šokiran sam njegovim ponašanjem, a i radom ovog servisa kojeg nikad nikome ne bih preporučio. Neka vaši čitatelji sada znaju kako se ophode prema mušterijama prije nego odnesu nešto na popravak - zaključio je naš sugovornik.
Tijekom dana pokušali smo stupiti u kontakt sa servisom, međutim nitko nam nije odgovarao na pozive.
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title=Splićanin odnio laptop na servis, no ono što ga je tamo dočekalo nikome ne bi poželio: 'Šokiran sam...'
page_title=Splićanin odnio laptop na servis, no ono što ga je tamo dočekalo nikome ne bi poželio: 'Šokiran sam...'
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Zaposlenik je preuzeo laptop i otvorio nalog, a u opis kvara napisano je: \u2018Usporen rad i virusi\u2018<\/em>.<\/p>","Oni se nisu udostojili moj laptop niti upaliti. Ovaj servis nikad nikome ne bih preporu\u010dio i neka va\u0161i \u010ditatelji sada znaju kako se ophode prema mu\u0161terijama prije nego odnesu ne\u0161to na popravak - ka\u017ee Spli\u0107anin (64).<\/p>"],"incptvocmimagegalleryImageFocus":["50:50","50:50","50:50"],"incptvocmimagegalleryImageDimensions":[{"size0":"1920x1266","hd_26665717_1920.jpg":"1920x1080","k_26665717_1280.jpg":"1280x1280","k_26665717_1024.jpg":"1024x1024","k_26665717_640.jpg":"640x640","k_26665717_480.jpg":"480x480","k_26665717_340.jpg":"340x340","k_26665717_220.jpg":"220x220","o_26665717_1280.jpg":"1280x844","o_26665717_1024.jpg":"1024x675","o_26665717_640.jpg":"640x422","o_26665717_480.jpg":"480x316","o_26665717_340.jpg":"340x224","o_26665717_220.jpg":"220x145","h_26665717_1280.jpg":"1280x854","h_26665717_1024.jpg":"1024x683","h_26665717_640.jpg":"640x427","h_26665717_480.jpg":"480x320","h_26665717_340.jpg":"340x227","h_26665717_220.jpg":"220x147","pp_26665717_1280.jpg":"1280x1628","pp_26665717_1024.jpg":"1024x1303","pp_26665717_640.jpg":"640x814","pp_26665717_480.jpg":"480x611","pp_26665717_340.jpg":"340x432","pp_26665717_220.jpg":"220x280"},{"size0":"1077x1232","hd_26827632_1920.jpg":"1920x1080","k_26827632_1280.jpg":"1280x1280","k_26827632_1024.jpg":"1024x1024","k_26827632_640.jpg":"640x640","k_26827632_480.jpg":"480x480","k_26827632_340.jpg":"340x340","k_26827632_220.jpg":"220x220","o_26827632_1280.jpg":"1280x1464","o_26827632_1024.jpg":"1024x1171","o_26827632_640.jpg":"640x732","o_26827632_480.jpg":"480x549","o_26827632_340.jpg":"340x388","o_26827632_220.jpg":"220x251","h_26827632_1280.jpg":"1280x854","h_26827632_1024.jpg":"1024x683","h_26827632_640.jpg":"640x427","h_26827632_480.jpg":"480x320","h_26827632_340.jpg":"340x227","h_26827632_220.jpg":"220x147","pp_26827632_1280.jpg":"1280x1628","pp_26827632_1024.jpg":"1024x1303","pp_26827632_640.jpg":"640x814","pp_26827632_480.jpg":"480x611","pp_26827632_340.jpg":"340x432","pp_26827632_220.jpg":"220x280"},{"size0":"1024x682","hd_26786347_1920.jpg":"1920x1080","k_26786347_1280.jpg":"1280x1280","k_26786347_1024.jpg":"1024x1024","k_26786347_640.jpg":"640x640","k_26786347_480.jpg":"480x480","k_26786347_340.jpg":"340x340","k_26786347_220.jpg":"220x220","o_26786347_1280.jpg":"1280x852","o_26786347_1024.jpg":"1024x682","o_26786347_640.jpg":"640x426","o_26786347_480.jpg":"480x319","o_26786347_340.jpg":"340x226","o_26786347_220.jpg":"220x146","h_26786347_1280.jpg":"1280x854","h_26786347_1024.jpg":"1024x683","h_26786347_640.jpg":"640x427","h_26786347_480.jpg":"480x320","h_26786347_340.jpg":"340x227","h_26786347_220.jpg":"220x147","pp_26786347_1280.jpg":"1280x1628","pp_26786347_1024.jpg":"1024x1303","pp_26786347_640.jpg":"640x814","pp_26786347_480.jpg":"480x611","pp_26786347_340.jpg":"340x432","pp_26786347_220.jpg":"220x280"}],"incptvocmimagegalleryImageUseInGallery":["1","1","1"]}
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Splićanin nam je opisao neugodno iskustvo koje je imao sa servisom za računala X3M u ulici Kralja Zvonimira 103 u Splitu.
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Shutterstock
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[title] => Zaposlenik je preuzeo laptop i otvorio nalog, a u opis kvara napisano je: ‘Usporen rad i virusi‘.
Foto: Čitatelj
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[title] => Oni se nisu udostojili moj laptop niti upaliti. Ovaj servis nikad nikome ne bih preporučio i neka vaši čitatelji sada znaju kako se ophode prema mušterijama prije nego odnesu nešto na popravak - kaže Splićanin (64).
Nicolas Guyonnet/Hans Lucas Via Afp
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[text] => {OCMSplitter}Otako je otišao u mirovinu, za 64-godišnjeg Splićanina (podaci poznati redakciji) surfanje internetom postalo je svakodnevnica i zamijenilo čitanje dnevnih tiskovina u papirnatom obliku.
Kako mu se nedavno pokvario laptop, kojeg je prije nekoliko godina po povoljnoj cijeni kupio u Turskoj, nije mu preostalo ništa drugo nego da ga odnese na servis. Naš čitatelj to je i učinio te ga 14. ožujka, dakle prošlog četvrtka, odnosi u servis računala X3M u ulici Kralja Zvonimira 103 (HELP DESK D.O.O.).
Zaposlenik je preuzeo laptop i otvorio nalog, a u opis kvara napisano je: ‘Usporen rad i virusi‘. Našem čitatelju obećano je kako će mu se ubrzo javiti iz servisa te da na preuzimanje laptopa neće morati dugo čekati.
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Međutim, prošlo je čak osam dana, a da ga nitko nije nazvao makar da ga obavijesti o tome jesu li krenuli u rješavanje problema i koliko će ga doći kvar.
- Još ne mogu vjerovati! U ovih osam dana neki drugi servis mogao mi je već nekoliko puta popraviti problem. Oni se nisu udostojili moj laptop niti upaliti. Jučer sam ih zvao što je s time, rekli su mi da će me nazvati kroz pola sata. Naravno da nisu i danas sam bio primoran otići do njih. Tamo me dočekao zaposlenik koji je bio iznimno neugodan prema meni.
---
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Pravdao se kako je bio vikend i praznik, mada u ovih tjedan dana nije bilo nikakvog praznika. Pošto honorarno radim preko interneta rekao sam mu da bi mi trebali nadoknaditi troškove koje sam izgubio u ovih osam dana i da ću sve dati u medije na što je taj zaposlenik reagirao buntovno i bahato dobacujući mi da će mi dati kontakt koga da nazovem u Slobodnoj Dalmaciji. Na to sam mu rekao da mi vrati laptop i izašao iz poslovnice. Šokiran sam njegovim ponašanjem, a i radom ovog servisa kojeg nikad nikome ne bih preporučio. Neka vaši čitatelji sada znaju kako se ophode prema mušterijama prije nego odnesu nešto na popravak - zaključio je naš sugovornik.
Tijekom dana pokušali smo stupiti u kontakt sa servisom, međutim nitko nam nije odgovarao na pozive.
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Shutterstock
Splićanin nam je opisao neugodno iskustvo koje je imao sa servisom za računala X3M u ulici Kralja Zvonimira 103 u Splitu.
Foto: Čitatelj
Zaposlenik je preuzeo laptop i otvorio nalog, a u opis kvara napisano je: ‘Usporen rad i virusi‘.
Nicolas Guyonnet/Hans Lucas Via Afp
Oni se nisu udostojili moj laptop niti upaliti. Ovaj servis nikad nikome ne bih preporučio i neka vaši čitatelji sada znaju kako se ophode prema mušterijama prije nego odnesu nešto na popravak - kaže Splićanin (64).
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10. svibanj 2024 16:36
